Shipping Policy

Shipping Policy

Last Updated: June 2026

At The House of Curatora, every order is produced specifically for you after purchase. This made-to-order process helps reduce waste and allows us to offer carefully curated wall art produced to professional quality standards.

Order Processing

All products are made to order.

Production typically begins shortly after your order is placed and payment has been successfully processed.

Estimated production times:

• Canvas Prints: 2–5 business days
• Acrylic Prints: 3–7 business days
• Metal Prints: 3–7 business days
• Museum Matte Posters: 2–5 business days

Production times may vary during holidays or periods of high demand.

Shipping Destinations

The House of Curatora currently ships to customers in multiple countries, including:

• United States
• United Kingdom
• Germany
• Italy
• Spain
• Sweden
• Australia
• Canada
• And other eligible destinations available at checkout

Shipping availability may change without notice.

Estimated Delivery Times

After production is completed, estimated shipping times are generally:

Delivery estimates are not guaranteed.

Actual delivery times may vary due to:

• Carrier delays
• Customs processing
• Weather conditions
• Seasonal demand
• Other circumstances beyond our control

Local Fulfillment Network

To improve delivery speed and reduce transportation distances, orders may be produced through trusted local or regional fulfillment partners whenever possible.

Production location may vary depending on product type, availability, and customer destination.

Shipping Costs

Shipping charges are calculated during checkout and displayed before payment is completed.

Shipping fees are non-refundable once an order has been shipped.

Customs, Duties, and Taxes

Orders may be subject to customs duties, import taxes, VAT, GST, or other local charges depending on the destination country.

These charges are determined by local authorities and are the responsibility of the customer when applicable.

The House of Curatora cannot guarantee whether additional charges will apply.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already entered production or shipment, additional charges may apply for replacement or reshipment.

Lost or Delayed Shipments

If your shipment appears lost or significantly delayed, please contact us.

We will work with the shipping carrier and fulfillment partner to investigate the issue and determine an appropriate resolution.

Damaged Deliveries

If your order arrives damaged, please contact us within 14 days of delivery.

Photographs of the product and packaging may be required to process a replacement claim.

For additional information, please review our Refund & Returns Policy.

Contact Information

The House of Curatora
Owner: Mehmet Cihan Erarpat
Email: support@houseofcuratora.com